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  4. Edit and Send Test of Email Request

Send a review or feedback request to your customer via email using Email Requests.

To edit and send a test email of the Email Request follow these steps:

  1. Log in to your RocketReviews account.
  2. If you have multiple locations, choose the location you would like to edit the Email Request for from the Business Dashboard.
  3. From the menu, go to Requests > Request Modes.
  4. If desired, select or change your Request Mode.
edit email request select a request mode

5. To edit the Email Request for the selected Request Mode go to Feedback Request (if in Ultimate or Review Mode) or Review Request (if in Direct Mode) and click Edit.

edit email request ultimate feedback request
In Ultimate or Review Mode, go to Feedback Request and click Edit
edit email request direct review request
In Direct Mode, go to Review Request and click Edit

6. Based on your selected Request Mode, edit available text and sections as desired. To commit changes, enter your email address and click Save and Send test email or click Save when complete.

edit email request save send test
Edit, send a test email and save changes to the Email Request

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