1. Home
  2. Knowledge Base
  3. Reviews Survival Guide
  4. I Don’t Have My Customers’ Email Addresses

I Don’t Have My Customers’ Email Addresses

That’s OK. Many businesses don’t have email addresses for their customers. This is a great time to start collecting them. RocketReviews works great on mobile devices like iPhone, Android phones, iPads, etc. so you can just add the customer’s name and email address right there while they are in your office.

i dont have customers email Image rocketreviews

Some companies just use a clipboard and ask their customers to add their name and email address after their visit. Ultimately this depends on the type of business you have, but collecting email addresses from your customers is a best practice for any business, and can lead to better customer relationships and more repeat business.

RocketReviews also provides a short direct feedback “URL” unique to your business, which is found under “Account -> Business Detail”. The URL can be added to printed media, invoices, bills, tabs, receipts, business cards, QR codes, SMS, etc – and does not require you to know the customer’s email or name – but will capture the clients’ email during the feedback process.

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support

Get an Advanced SEO Audit

Discover quick wins for your business with our 100+ point Advanced SEO Audit. Includes an audit consultation with one of our SEO experts.

This website uses cookies to ensure you get the best experience on our website.

rocketship Google Partner Logo
Ready to add rocket power to your business? Launch here!
Please fill out our contact form below and a Rocketeer will be in touch within 1 business day.