Review Monitoring & Reporting

Stop guessing and hoping for satisfied customers. Ensure that you are meeting your customers’ needs and promote their positive experiences with your business to the web.

• Customer Reporting – Our reports offer easy views into your Net Promoter Score, customer feedback, online reviews and more on one platform so you can gather, evaluate, measure and market your customer’s experiences.
• Online Review Monitoring – We monitor multiple online review sites and alert you to new reviews posted on them about your business so you can respond. We have more than 30 review monitoring sites to choose from including Google, Facebook, BBB, etc.
• NEW!! Google Q&A Monitoring in our Pro, Pro Plus and Executive plans offer active email notifications of new questions and answers posted on Google about your business so that you can easily monitor this information. This Q&A feature also stores all questions and answers on a dashboard so that you can easily respond to a question or request its removal if needed.
• Tiered Reporting – Report on one, dozens, hundreds or thousands of locations with our flexible labels and filtering for valuable data.

RocketReviews Helps Grow Your Business

RocketReviews, our feedback-first customer review management system, makes it easy to gather and promote customer feedback. Schedule a demo to see how easy it is to build your brand and grow your business.