Review Monitoring & Reporting
With RocketReviews you truly have one platform to manage everything for your business’ online reputation. Your business benefits from multiple levels of feedback, encouragement of positive online reviews and an easy to manage dashboard whether you have 1 or 10,000 business locations.
Stop guessing and hoping for satisfied customers. Ensure that you are meeting your customers’ needs and promote their positive experiences with your business to the web.
- Customer Reporting – Our reports offer easy views into your Net Promoter Score, customer feedback, online reviews and more on one platform so you can gather, evaluate, measure and market your customer’s experiences.
- Online Review Monitoring – We monitor multiple online review sites and alert you to new reviews are posted on them about your business so you can respond. We have more than 30 review monitoring sites to choose from including Google, Facebook, Yelp, BBB, etc.
- NEW!! Google Q&A Monitoring in our Pro and Pro Plus plans offer active email notifications of new questions and answers posted on Google about your business so that you can easily monitor this information. This Q&A feature also stores all questions and answers on a dashboard so that you can easily respond to a question or request its removal if needed.
- Tiered Reporting – Report on one, dozens, hundreds or thousands of locations with our flexible labels and filtering for valuable data.